CERTIFIED-BUSINESS-ANALYST VALID TEST FORMAT & CERTIFIED-BUSINESS-ANALYST BEST STUDY MATERIAL

Certified-Business-Analyst Valid Test Format & Certified-Business-Analyst Best Study Material

Certified-Business-Analyst Valid Test Format & Certified-Business-Analyst Best Study Material

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Salesforce Certified Business Analyst Certification Exam is ideal for individuals who want to advance their careers in the Salesforce ecosystem. Salesforce Certified Business Analyst Exam certification is suitable for business analysts, solution architects, developers, and other professionals who work with Salesforce technology. Certified-Business-Analyst exam is designed to validate the candidate's understanding of the Salesforce platform and its related products such as Sales Cloud, Service Cloud, and Marketing Cloud.

Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Certification Exam is an essential credential for professionals who want to advance their career in the Salesforce ecosystem. It demonstrates that the individual has a deep understanding of Salesforce technology and can effectively analyze business requirements and translate them into effective Salesforce solutions. Salesforce Certified Business Analyst Exam certification is recognized globally and is highly valued by employers.

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To be eligible to take the Salesforce Certified Business Analyst exam, candidates must have a minimum of two years of experience working with Salesforce and be familiar with the platform's various functionalities. Certified-Business-Analyst Exam is designed to test a candidate's knowledge of Salesforce best practices and their ability to design solutions that meet business requirements. It is a computer-based exam that consists of 60 multiple-choice questions and has a time limit of 105 minutes.

Salesforce Certified Business Analyst Exam Sample Questions (Q206-Q211):

NEW QUESTION # 206
Universal Containers (UC) has several teams working on a new application in Salesforce. Unfortunately, during the release process, it was discovered that the teams had overwritten each others changes.
What should JC use to prevent this from happening in the future?

  • A. Code review sessions
  • B. Version control system
  • C. Change set deployments

Answer: B

Explanation:
Explanation
The tool that Universal Containers should use to prevent teams from overwriting each others changes in the future is a version control system. A version control system is a tool that tracks and manages changes to code or configuration in a software project or enhancement. A version control system helps to prevent teams from overwriting each others changes by allowing them to create and work on separate branches or copies of the code or configuration, merge their changes with the main branch or copy when they are ready, and resolve any conflicts or errors that may occur during the merge. A version control system also helps to maintain a history of changes, backup and restore previous versions, and collaborate and communicate with other team members.
References:
https://trailhead.salesforce.com/content/learn/modules/git-and-git-hub-basics/work-with-the-git-hub-workflow


NEW QUESTION # 207
One retail location of Cloud Kicks has been getting complaints from shoppers about being unable to find items in the store. The general manager has asked IT to configure tablets for the sales clerks so they can move freely around the store to assist customers.
The IT team writes a functional requirement:
* Tablets running the Salesforce mobile app must allow users to access store inventory records which include current item count and item location.
Which user story should the business analyst write to describe the functional requirement?

  • A. As a general manager, I want sales clerks to have tablets so they can help customers find items.
  • B. As a sales clerk, I want to see item availability and locations to help customers find items.
  • C. As a customer, I want sales clerks to have access to item availability to help them find items.

Answer: A


NEW QUESTION # 208
The business analyst (BA) at Universal Containers needs to gather information for their project including the steps a user takes to accomplish a goal, challenges a user faces, people the user interacts with, applications they use to complete the steps, and their level of morale as they move through the process.
Which elicitation technique should the BA use?

  • A. journey Mapping
  • B. Focus Groups
  • C. Survey /Questionnaire

Answer: A

Explanation:
The elicitation technique that the business analyst should use to gather information about the steps a user takes to accomplish a goal, challenges a user faces, people the user interacts with, applications they use to complete the steps, and their level of morale as they move through the process is journey mapping. Journey mapping is a technique that creates a visual representation of a user's experience with a product or service over time. It can help the business analyst understand how a user interacts with a product or service across different touchpoints or stages, what pain points or obstacles they encounter, what emotions or feelings they have, etc.
Survey/Questionnaire is an elicitation technique that collects quantitative or qualitative data from a large number of stakeholders using predefined questions or scales. It can help the business analyst measure stakeholder satisfaction, preferences, or feedback, but not capture the details or nuances of their experience.


NEW QUESTION # 209
The Business analyst (BA) at Northern Outfitters (NTO) has gathered preliminary functional requirements for an upcoming Salesforce implementation project. Before translating these requirements into user stories, the BA wants to gain additional perspective, feedback, and detail on the requirements from the NTO team.
Which document should help the BA gather this information?

  • A. Current state analyst
  • B. Business analysis plan
  • C. Stakeholder analysis

Answer: C

Explanation:
The business analyst should use a stakeholder analysis to gather additional perspective, feedback, and detail on the requirements from the NTO team. A stakeholder analysis is a technique to identify and understand the needs, expectations, interests, influence, and power of the stakeholders involved in a project. A stakeholder analysis can help the business analyst communicate effectively with the stakeholders, manage their expectations, address their concerns, involve them in decision making, and obtain their feedback and approval.
A business analysis plan is not a document to gather additional perspective, feedback, and detail on the requirements from the NTO team. A business analysis plan is a document that describes how the business analysis activities will be conducted, such as what techniques, tools, deliverables, roles, and responsibilities will be used. A business analysis plan can help the business analyst plan and manage their work, but it does not help them gather information from the stakeholders. A current state analysis is not a document to gather additional perspective, feedback, and detail on the requirements from the NTO team. A current state analysis is a technique to understand and document how the current situation or process works, what are its strengths and weaknesses, what are the problems or opportunities for improvement, and what are the root causes of the issues. A current state analysis can help the business analyst identify gaps and needs, but it does not help them gather information from the stakeholders. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analyst_skills-strategies/explore-techniques-i


NEW QUESTION # 210
Universal Containers (UC) is wording with an implementation partner to help it optimize Salesforce. A new business analyst (BA) from the partner was introduced to UC stakeholders a few weeks into the project The BA is getting to know each of the stakeholders by their roles and contributions. However, the BA had one misstep and is slightly embarrassed.
What should the BA do to build trust with the stakeholders?

  • A. Ask their supervisor for help immediately.
  • B. Be vulnerable and own their mistake.
  • C. Promise to work harder to avoid other mistakes.

Answer: B

Explanation:
The best way for a business analyst to build trust with stakeholders after making a mistake is to be vulnerable and own their mistake. This will show honesty, humility, accountability, and willingness to learn from errors.
Promising to work harder to avoid other mistakes may sound defensive or unrealistic without acknowledging what went wrong or how to fix it. Asking their supervisor for help immediately may seem desperate or unprofessional without trying to resolve it first with stakeholders. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/collaboratio


NEW QUESTION # 211
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